Share

Cost of Building a Marketplace Website [Full Estimate]

12 Aug 2021

13 Min

6228 Views

Want to know the marketplace app development cost to build the platform like Etsy, Amazon, or eBay? It's a great idea because the statistics are astonishing: the number of active purchasers on Etsy in Q1 in 2021 is 90.65 million, which is 89.9% higher than Q1 in 2020. And it's not even the most popular marketplace in the USA.

But there’s one question – how much does it cost to build an online marketplace in 2021? The development requires various services that aren't cheap, and your idea may cost tens of thousands. For anyone who wants to know the cost of building a marketplace website, this guide shows the price feature-by-feature and the total cost across different regions.

Types of Marketplaces

Before we jump right into the costs, let’s see what marketplaces are.

There are three types of e-marketplace:

  • Vertical that occupies one area or niche.
  • Horizontal that offers goods from a few categories with a secondary character in common
  • Global that offers items or services from a wide range of categories

Let’s take a more detailed look at them.

Vertical Marketplaces

They offer goods from multiple sellers but the type of items is the same. Vertical marketplaces are exclusive suppliers that offer specific goods and have topnotch sellers. For instance, on Zillow, it’s free to list a home for sale or rent. The platform works with many owners and agents/brokers, but their services incorporate purchasing, renting, or selling apartments.

Another bright illustration of the vertical marketplace is ThredUp. According to 2021 statistics, the number of its engaged buyers is 1.24 million, and the number of active sellers is about 428 million. Document Thredup distribution center has over 100 million items processed. The number of offered brands is 35 thousand by 2021.

Examples of vertical marketplaces

Examples of vertical marketplaces

Horizontal Marketplaces

Horizontal e-marketplaces sell goods or services in several categories but with a single common characteristic.

For example, Couchsurfing works with and for travels, Etsy sells handmade items in eight categories. DogVacay offers different services but only to people with pets.

One more instance of horizontal marketplaces is a widely-used platform Poshmark. Forbes states that it is striving to market with a valuation of over $3 billion. The number of registered users is 70 million, and the total sum of purchased items from the moment of establishment is $4 billion. In March 2021 The Company announced that its net revenues are $81.8 million, which increased by 22% from the first quarter of 2020.

Popular horizontal marketplaces

Popular horizontal marketplaces

Global Marketplaces

Global marketplace offers a great diversity of goods – books, furniture, grocery, apparel, toys, software, appliances, and a whole lot more. They consolidate lots of market segments to satisfy more consumers. This type of online marketplaces is focused on customers whose priority is high speed and lowest price. There are many categories of goods, and sellers’ price offers are competitive. Amazon is a great illustration. Yep, it became famous for selling books, but today you can buy literally anything on Amazon. eBay works in a similar way.

Everyone knows an incredibly popular instance of the global marketplace, which is AliExpress.

AliExpress is expected to raise its cross-border clientage to 30 million by 2030. In January 2021, there were 528 million visitors on this platform. AliExpress direct traffic was 60% for the same period of time. In January 2021, there were 528 million visitors on this platform. AliExpress direct traffic was 60% for the same period of time. AliExpress is worth $3.63 billion as of February 2021.

Popular P2P global marketplaces

Popular P2P global marketplaces

We can also categorize marketplaces by target audience:

  • B2B (business-to-business) — websites that sell various products from one business establishment to another. Multiple wholesalers are allowed to connect to purchasers to provide them with products/ services in bulks.
  • B2C (business-to-customer) — business provides products/services directly to customers.
  • P2P (peer-to-peer), sometimes called C2C (customer-to-customer) — websites are intermediaries between product owners and sellers interested in it.

Tech Stack for a Marketplace Website Development

To find out how much does it cost to build an online marketplace in 2021 you should come up with the essential features and proceed to MVP development services. It’s a good chance, the product creation will require to implement in-app search (technology: Elastic Search), payments (Braintree, Stripe), and online chat (Firebase). And here are some other technologies we use for the e-commerce and retail software development.

Front-end

Front-end is a client-side part of the website. It incorporates the whole interface, buttons, and menus that users interact with directly. You can find an example of the front-end web app development services solution stack below:

  • Angular
  • JavaScript
  • WebStorm

Back-end

Back-end is a server-side of a platform, invisible to the user. It accumulates, settles, and provides all the essential data from the data access layer on request and is necessary to make all features from the user side operate well. Here’s the tech stack example for back-end development :

  • Node.js
  • EC2
  • MySQL
  • Swagger
  • Express 4
  • Sequelize

Integrations

To implement the solutions into the product we usually use third-party services. An API integration allows developers to connect multiple applications. APIs provide data exchange among their systems and this way enables them to implement various tools into the product. Here are some of the tools mentioned above:

  • S3
  • PayPal
  • Stripe
  • Amazon SES
  • Twilio
Tech stack for marketplace website

Technologies we use to build marketplace websites

MVP Development: Core Features

It is highly recommended to create MVP since it really helps to answer the question about how much does it cost to build a marketplace website. Starting a project with an MVP version is a common practice. MVP comes only with the much-needed features, and you can add more sophisticated ones on the way. After all, the faster you launch the marketplace, the quicker you start getting feedback. And figure out what to add or improve. Let’s use Etsy as an example to show the features of an MVP marketplace.

Before we start, we’ll split the feature list into two categories:

  • Customer’s side
  • Seller’s side

Time to check them.

Customer’s side

Registration

To get access to all the opportunities of the marketplace, users must complete the signing-up process. To do this, they have to provide their personal info like name, email and set a password. What is more, customers should agree on Terms and Conditions. Another primary feature for clients is the opportunity to share feedback and ask questions through a Help Screen.

Want to build an ecommerce app? Read more about ecommerce mobile app development cost

Here’s how the registration goes on a horizontal marketplace, Etsy.

The marketplace asks for the first name, email, and password. They offer social sign up via Google or Facebook, and the links to Etsy’s terms of use and privacy policy are right there.

How the registration on Etsy goes

Registration on Etsy

User Profile

Authorized users will need to enter and edit their profile details. To illustrate, it may be adding or changing a delivery address, subscription plan, payment method, email, or password. Furthermore, they should be able to check their current/ previous order history.

User profile on Etsy

A user's profile on Etsy

Homepage

The landing page is a calling card of the platform. The best way to develop the interface is to make it intuitive and user-friendly.

Needless to say that the laconic sophisticated UI/UX design also plays an integral part here. Add the last watched product section and relevant suggestions to your homepage. It is extremely convenient for users. Another idea is to add a list of popular products to the homepage. That should help users make a choice (or add something extra to the cart).

Looking for designers?

Our company provides excellent UI/UX services!

Advanced Filtering

To find the suitable goods faster, customers should be able to apply a system of filters (location, price range, conditions, etc.).

Filtering system on Etsy

How filtering system looks like on Etsy

Product Page

This page should comprise a detailed description of the product, some photos, videos, and price.

Product details

Product details from a buyers' perspective

Chat implementation

Customers are able to reach out to suppliers with the help of messaging to bargain, discuss shipping details, or request extra information.

Shopping Cart

The list of products should be displayed here. Users may edit its quantity or remove them from their cart. Users can check the price details, fees or discounts, promocodes, delivery and payment options, and add comments. The next stage is proceeding to the payment method. When it comes to MVP, a credit card or PayPal is sufficient.

Etsy's shopping cart

How a shopping cart may look like

Administrating Tools

Clients are allowed to manage vendors by the following actions:

  • Searching
  • Filtering
  • Deleting
  • Blocking

Feedback

The clients are allowed to leave a review and briefly tell about the cooperation experience with a particular vendor.

Seller’s Side

Registration

The seller completes the registration process or signs in with existing social media accounts. After that, the supplier is required to provide personal data:

  • Company name
  • Phone number
  • Address
  • Links to social media
  • Ratings/reviews
  • Testimonials
Seller's profile on Etsy

How a seller's page looks like on Etsy

Some types of e-commerce marketplaces offer to change the account type from a buyer to a vendor in the profile. We’re going to discuss this feature later on.

Ads

To publish an ad, a supplier should categorize the item and provide an essential detailed description that may incorporate current condition, price, delivery methods, available quantity, existing colors, size range, etc.

Add creation on Etsy

Ads creation from a sellers' account

Chat implementation

Vendors can communicate with clients via online chat to clarify the deal details.

Payments

Your MVP marketplace must allow sellers to withdraw their income utilizing various payment methods. Sellers need to view payout details (like the amount earned) and have an option to add or change the payout method.

Reviews

A section where the supplier is able to overview personal rating,comments and feedback left by the customers.

User reviews section on Etsy

How user reviews section may look like

Changing the Account Type

It’s time to talk about the buyer-seller switch I’ve mentioned. What if an authorized user decides to become a seller? Do they need to create a second account? Many marketplaces offer a direct switch from the buyer to the seller within the user’s account. It’s usually done for free, but platforms charge a selling fee (Etsy charges $0.20 for listing).

Or they use the Amazon-like approach, offering a professional sellers’ account (Amazon charges $39.99/month for that) + additional selling fee. So, users can change their account type in profile and start managing their shops – pick a name, add items, set up billing, and so on.

Administrating Tools

Admin panel allows the seller to adjust settings for various purchasers categories, such as delivery/ payment methods and price and manage goods. A standard MVP marketplace admin panel offers:

  • User management. The list of users, the details screen, edit user option, delete or block user, create an account manually, users search.
  • Messages. Getting and answering messages from 'Contact us' form.
  • Product management. Same as for sellers.

We’ve discussed a very basic list of much-needed e-commerce website features. Note that we did not include integrations with payment systems like Apple Pay/Google Pay, favorites, or personalized push notifications. These points should be discussed with your software solution provider.

So, let’s finally proceed to the cost of building a marketplace website estimation.

How to create a superior design for your platform?Check out our article 'What Is a Design Concept and Why Do You Need It?’.

How Much Does It Cost to Build a Marketplace Website

Cost to build a marketplace website like the one we’ve described costs around $41,200. It's the number based on a $50/h rate (true for Eastern Europe, Ukraine).

FeatureApprox time (hours)Approx cost ($)

Sign up

11

$550

Sign in

27

$1350

Help screen

26

$1300

User profile

60

$3000

Homepage

89

$4450

Shopping cart

134

$6700

Add listings

165

$8250

Product details

41

$2050

Payouts

25

$1250

Change account type

60

$3000

Seller subscription

50

$2500

Admin panel

136

$6800

Total

824

$41,200

How did we get this number? It’s simple: the more hours devs spend on website development, the more it costs. Our business analyst estimated how many hours it will take to develop a web marketplace (including the sellers’ part, backend, and admin panel). Then to find out the cost to build a marketplace website we've multiplied the number of hours by $50. And here’s where these numbers come from.

How Much Does It Cost to Build a Marketplace App (By Features)?

One more thing: in 2021, 72.9% of all purchases will be done from mobile devices. That’s why we suggest adding an adaptive design that makes web pages render well on different devices, including smartphones. We approximately estimated it as 30% of the front-end part, not including the admin panel.

So in our case, adaptive web design cost is around 100-120h ($5000-$6000). Total: 688h features + 136h admin panel + 100-120h adaptive design = 924-944 hours or $46,200-$47,200.It’s hard to tell the cost of creating an online marketplace without any project details. That's why the numbers above are approximate. In general, a marketplace website may cost from $41,200 to $123,600 and up (without adaptive design). It all depends on its complexity, features, and region where you hire developers.

To give you an idea, here’s how much the marketplace website costs in 2021 in different regions (rates are taken from Clutch):

  • Eastern Europe — $41,200 (based on $50/h)
  • Central and Western Europe — $82,400 (based on $100/h)
  • USA — $123,600 (based on $150/h)
  • Australia — $82,400 (based on $100/h)

Cleveroad Expertise

Cleveroad provides software development services for 5+ years, and we know how to build B2B, B2C or P2P marketplaces that meet user expectations.

And I’d like to tell you about our P2P marketplace we’ve built for our client.

AYIO

Meet AYIO, a P2P marketplace that helps you find specialists in different fields – from travel to plumbing.

This platform comes with a complex search system, a custom payment account (so users get their pays faster), and real-time activity tracking of income and expenses.

AYIO web version

AYIO web version

Want to learn more? Check our case study and look through the portfolio page.

The product development is a responsible and complex project, which requires lots of attention and conditions of various aspects. However, cost to build online marketplace can always be optimized, provided that you apply to credible, reliable, and trustworthy partners with excellent portfolios and reviews which will speak for themselves.

Frequently Asked Questions

From $41,200 (Ukraine) to $123,600 (United States) and up. The cost depends on project complexity, features, and region where you hire developers.

There are three types of e-marketplace:

  • Vertical that occupies one area or niche.
  • Horizontal that offers goods from a few categories with a secondary character in common
  • Global that offers items or services from a wide range of categories

Cleveroad provides software development services for 5+ years, and we know how to build B2B, B2C or P2P marketplaces that meet user expectations.

And I’d like to tell you about our P2P marketplace we’ve built for our client.

Rate this article!
4982 ratings, average: 4.86 out of 5

Give us your impressions about this article

Give us your impressions about this article

Latest articles
Start growing your business with us
By sending this form I confirm that I have read and accept the Privacy Policy