How to Create a Video Chat App: Explaining Features, Monetization, and Technologies

The tendency of a remote lifestyle changed the way people cooperate. Buffer’s remote work report stated that 31% of respondents can work remotely. The question is, how digital nomads manage communication issues?

To provide an uncut conversation experience on-the-go, startups and companies create video chat apps. Apps like Viber and WhatsApp were created by enthusiast entrepreneurs and now gain millions in revenue. Still, you need to define a set of features and understand a budget for video chat app development. Not talking about hiring specialists who’d build the app.

In this article, I’m going to outline features, steps, and tech stack needed to build a video chat app.

The main purpose of these apps is to stream a video from the user's front or back camera to others. Every app has it's target audience. It can be enterprises with their frequent meetings or general users looking for a simple way to communicate with friends and fight with boredom. You have to keep your target audience in mind to build a successful video chat app that satisfies user needs.

So, there are several types of video chat apps and user groups for whom they’re built for.

This type is normally used for meetings involving many participants (around 500 users). Conferencing video chat apps can be used for business, work, and e-learning. The main advantage is the support for dozens of users participating in a conference at the same time.

It’s impossible to develop a video chat app for conferences without a superb video and audio quality. Besides, the app should automatically adjust audio and video bitrate quality according to the user's internet connection speed. But they may lack some other features. Skype is a well-known example. It has a solid mobile app, but a rather weak desktop version. Additional features like reactions and statuses leave much to be desired.

Another example is Zoom, a popular solution for those who want many participants on a call. With an enterprise plan, it can support up to 500 users per conference. However, a recent popularity growth revealed some serious security issues. It turned out that Zoom doesn’t use end-to-end encryption. While this issue exists, it’s recommended not to exchange any sensitive information via Zoom. On top of that, a free subscription provides conferences no longer than 40 minutes, which may not be enough.

Some messengers have a video chat feature. Despite the fact that their main purpose is instant messaging, they still let users arrange conferences. Facebook Messenger, WhatsApp, Viber can make video calls. These apps don’t limit the conference time and are distributed for free. However, a slight disadvantage is the participant limit. Facebook allows up to eight users while WhatsApp only four. Still, eight users are more than enough for many to keep in touch with their friends and family.

How to build a multi-user video chat app that fights boredom? The final type on our list answers this question. It lets users chat while playing games. For example, Houseparty has some built-in games. When user contacts are online, they receive a notification and can invite them to join the party.

Discord is another example. It’s a complex app for gamers that lets users make video and audio calls, launch gaming streams, monitor what games user’s friends play, and what groups they create. Video chat app’s interface may appear to be overloaded with features, but it just takes some time to get used to it.

For now, you know all the main types of video chat apps.

However, there may be a situation when you need to integrate a video chat into a ready-made app. For example, telehealth apps can’t survive without video chat. If that’s your case, it’s better to contact a software development company and decide how to integrate this feature.

Now, it's time to find out the major development steps that guarantee a successful product launch.

UI/UX design services come in the first place. If you’re aiming at a wide audience, your design should be minimalistic and intuitive. A UI with specific features may suit a particular audience. However, if it has a ton of buttons and menus, it’ll scare off the majority of users.

If you create a video chat app for users of all ages and technical proficiency, make sure that it will be convenient for every single person.

Server logic is a foundation for video chat app development. There are several ways to build the backend. You can either build it from scratch or use various software as a service (SaaS) solutions, like PubNub. Building an app from scratch gives you more flexibility, while SaaS solutions will save you time.

We will discuss the tech stack in detail later on.

Transmitting a live video/audio via the app is possible due to the WebRTC (Real-Time Communication) protocol. WebRTC protocol provides features, like peering, streaming, audio/video codecs for communication between users. In simple words the server exchanges some data between the clients that are willing to connect to each other. That’s how they can start a direct connection, that is independent of the server.

On top of that, WebRTC is a secure protocol for video chat app development. This derives from the fact that software companies are building healthcare HIPAA compliant apps applying this protocol.

Make sure that every line of your code works as it should. Bugs can lead to audio-video desync, failures of some features, or even personal data leaks. That’s why quality assurance is so important. Of course, it’s unreal to launch an ideal product. Developers will fix issues after they get user feedback. Still, the fewer bugs are in the initial version the better user experience will be.

To bring your project in life, you’ll need a software development team. You can hire an in-house team of developers or outsource your project companies in other countries.

If you’re aiming at long term cooperation, an internal development team is your choice. With your own team, you can get face-to-face communication and completely control the video chat app development process. However, this approach requires you to rent an office, pay for hardware/software, and waste time on recruiting. On top of that, in-house developers usually charge way more than outsourcing teams especially talking about North America.

On the other hand, you can hire an outsourcing software development team. First of all, this strategy is attractive in it's cost flexibility. The average developer rate in Eastern Europe (popular outsourcing destination) is $50/hour, which is fairly cheaper than $150/hour in the US. Also, a huge talent pool allows you to find developers in no time. It saves team hiring time, so your project will be delivered faster. Even though you may face some communication issues, the majority of companies arrange meetings at a suitable time for the client.

To test the potential of your idea, it’s better to create a video chat app MVP (Minimum Viable Product) first. A minimalistic set of features will help you understand what your product lacks and how to improve it. Let’s get through the basic features needed to develop a video chat app.

The registration may be optional for users. For example, Zoom doesn’t require you to register. You may write your name right before joining the conference. However, it’ll be convenient for occasional users only.

Repeated name requests will irritate constant users. That's why it’s obligatory to develop a registration feature for engaging user experience. Also, registered users are more likely to enter your app again. Take care about logging in with third parties. Facebook Login and Google Sign-In will help you to implement this feature.

Registered users need to manage their personal data. Usually, it’ll be names, e-mails, passwords, and so on. If your app offers paid subscription plans, you have to take care of payment details. Popular app market platforms won’t let you use payment methods of your choice. Thus you have to integrate in-app purchase tools so that customers will pay with credit cards via the platform's payment system.

Obviously, you can’t build a video chat app without a contact list. There’s a couple of components that form a contact list. The first one is the search engine. Users should be able to find other people in the vastness of your app. It would be great if they could search both by nickname and real name.

Another component is integration with the user's phonebook. You can fill a contact list automatically by searching similar phone numbers in your system. However, make sure to ask permission to access the phonebook before using the numbers. Google Contacts API is the easiest way to import existing contacts into your app.

A chief ingredient in video chat app development. Apart from video calls, the app should have voice calls. Thus, users will be able to keep in touch with people abroad. Foreign calls are expensive in terms of internet traffic, so in-app voice calls are a cheaper alternative.

Obviously, the video should be transmitted in at least HD quality, and audio should be loud and clear. Of course, it’s not entirely in your hands, and quality depends on the bandwidth. Still, your responsibility is to optimize the real-time connection as best as possible.

One-to-one calls are good, but not enough to be a self-sufficient product. Your users may want to organize group conferences, so let them do it. Depending on your audience, decide how many users per call should be supported.

If you’re aiming at businesses, support no less than 50 users. If your app is for everyday conversations with friends, 10 people per call will be enough. Develop some key features for conference hosts, like muting/unmuting users, inviting, and banning. But you have to mind an important thing. The more users you want to be in the conference the harder it will be to build a logic for the app. Thus, the cost of app development will increase.

Sometimes, it’s not an option to make a call. The user may be in an area with poor coverage, or simply on a meeting. Text chat comes in handy here. To create a video chat app with a text chat, you can use Twilio. This SDK contains primary instances needed for a chat, like users and messages. It’s a cross-platform SDK, so it allows engineers to reduce development time.

This is the type of encryption where devices of recipient and sender are a final transfer point. The message is encrypted on the sender’s device and decrypted only on the recipient’s device. Nobody can read this message when it’s being sent. So, add this feature to ensure that all conversations will be confidential.

Protocols like AES-256 and HMAC-SHA256 will help you to make a video chat app secure. They split the data into 256 bits long blocks. Then these blocks are encrypted, transmitted to the destination point, and decrypted on the side of the recipient.

A simple feature that solves a load of users’ problems. The app will automatically notify users about new messages in the chat, missed calls, keep them informed about new updates, and more. Third-party tools like Firebase Cloud Messaging or Apple Push Notification service will help you improve user engagement with minimum efforts.

Since you already know how to make a video chat app with MVP features, I’d like to show you the price for each of them.

As you can see, the development per one platform requires 905 hours and $45,250. However, the development process for the second platform will take 590 hours and $29,500 because you already have a backend.

Features listed below are totally necessary to make a video chat app but aren’t enough to build a product that stands out. Features covered in this section are the best bet for any video chat app.

This feature is a must-have for any online conferencing app. It’s used to illustrate the contents of your screen without irritating anyone. Screen sharing is useful for tutorials, streaming games, or even watching movies together. It can be used both in business conferencing apps and in apps for everyday conversation. Screen sharing can be implemented into your app with the help of the WebRTC protocol.

A hilarious, practical, and simple feature in terms of video chat app development. It's purpose is to replace the user’s background with a picture of their choice. Maybe they want to sit in front of the Eiffel Tower or somewhere underwater surrounded by fishes.

This feature works best with a green screen. Of course, it can also work without it, but some tracking issues are inevitable. For example, Zoom offers both of these options, and the outcome of the second one is pretty impressive. This feature may seem senseless, but it definitely has it's benefits. It can hide the mess in users’ rooms! Just let them put an attractive background image, and all the scattered clothes are hidden from others.

Sometimes background noise is ruining the whole conversation. Someone watches TV loudly, or kids are playing in the backyard. Noise cancellation may come in handy in this case. With the help of deep learning algorithms, engineers can separate a user's voice from the background, and suppress the background sounds with white noise.

This approach is complicated and requires a lot of development time. But no need to worry, there are some turn-key solutions on the market. For example, Krisp, an AI that helps you to create a video chat app with noise cancellation. It can be integrated into any conversational app on any platform. It cancels the noise on both sides of the conversation. A lot of famous apps trust this solution. For example, Discord recently integrated Krisp into their app.

How to create a video chat app that is personalized for users? Let them create custom emojis and stickers. Sometimes default in-app stickers may seem boring, and users take matters in their own hands. It’s a common practice among messengers and chatting apps. Users often have their local jokes, and they want to move them into chats. So, a custom sticker pack is a great chance to share their sense of humor with others.

AR effects are a creative way to add some more individuality to your app. Masks were initially launched by Snapchat but then gained popularity in every app that uses a front camera. To get some more positive feedback from users, let them create their own masks.

Let’s explore the Instagram experience. At first, they had a team that worked specifically on filters and masks. Later these developers created software that allowed users to create their own filters and masks. The popularity of this feature is enormous. Soon, users developed so many masks that the team wasn’t needed anymore. Thus, Instagram could satisfy customer needs and send developers to more important parts of the project.

Spark AR is a great solution that allows creating different AR objects, including facial masks.

How to create a video chat app? You have to decide on the tools you will be using during the development. There's a vast range of technologies used in mobile app development, but I’ve tried to outline the most important ones that are used to build a video chat app.

Remember: this tech stack is approximate and depends on the features you need. It’s always better to discuss the tools with an experienced app development company.

Programming languages:

• Swift
• Kotlin
• Java

Frameworks:

• Node.js
• Spark

Databases:

• MySQL
• Oracle

Cloud platforms:

• Amazon EC2
• Amazon S3

Streaming protocols:

• WebRTC
• RTP
• RTMP

Encryption protocols:

• AES-256
• HMAC-SHA256

API & SDK:

• Twilio

SaaS solutions:

• Krisp
• PubNub
• OpenTokRTC

One of the most important questions — how to build a video chat app that earns money? Investors love products that already generate income, while you’ll need funds to continue with product development.

There are four main ways to make your app earn money. Let’s go through all of them.

This one is a kind of secondary option for a video chat app. The reason is that advertisements suit more to video streaming apps, because commercials can be integrated right in the middle of the video. In the case of video chat app development, you can’t integrate the ads during the call.

Instead, you can display small promotional banners during the whole conversation. Also, you can place unskippable ads at the end of the call, but that can be annoying, so don’t overuse it. The income of the listed options is not that high compared to video streaming services, but it still has the right to live.

Have you ever been in a situation when you urgently need to phone someone via cell phone? Users can’t always stay online, but they always carry their phones. While building a video chat app, you can let users make mobile calls with your app.

It has a sense for users who have to keep in touch with foreigners. A common call often costs more than a call via the app, and this fact attracts users. We can take Skype as an example. It provides specific call rates for every country that are fairly cheaper than roaming.

It’s obvious that basic features like video calls should be free. However, you can set some limitations on time or number of participants.

For example, Zoom provides free conferences up to 40 minutes long and 100 participants. If users need longer conferences, they have to pay $14,99/month to get 24 hours long conversation. The plan that costs $19,99/month increases the simultaneous amount of users up to 300.

How to develop a video chat app feature that gets revenue and entertains users? Create paid stickers.

Everyone likes funny and creative stickers. So, hire additional designers that will focus on this task. Users will be glad to pay a reasonable sum for quality stickers with a good idea.

Our software development team has considerable experience with streaming applications.

We’ve recently updated Blockbuster — a video streaming app.

Blockbuster was an iconic video and gaming rental company in the US. Some time later, a top-tier Danish provider purchased it's brand rights and launched a streaming platform for Nordic countries. We were updating the mobile version of Blockbuster on both platforms.

During the development, we used the following technologies:

• Mobile/Tablet: Kotlin for Android and Swift for iOS development

• Authorization: Facebook Login

• TV streaming: Google Cast SDK

• Video analytics: Youbora

• Libraries for Amazon Web Services: Apollo, CloudFront, Lambda, Elastic Beanstalk, GraphQL, AWSAppSync